Frequently Asked Questions

Last Update Apr 13 2015


Unfortunately, we can't allow you to win Gator Bucks against friends you specifically challenge because that would allow some players to cheat the game.

We require your location due to certain state regulations that do not allow users to compete for prizes in that state. Currently, triVios is available in the US in its full capacity in 45 of 50 states. Unfortunately at this time, players in Iowa and Louisiana are not eligible to compete in Tournaments with an entry fee or redeem prizes. Players in Arizona, Arkansas and Tennessee are not eligible to compete in Tournaments, but are eligible to redeem prizes. However, players in these states are still eligible to compete in Tournaments that do not require an entry fee.

Local tournaments are tournaments that can only be seen by players in a certain location. This allows players to compete in a regionalized game and more easily compete against players and friends they may know in their area.

All private tournaments are unlocked using a tournament code. If you have received a tournament code, enter it in the Tournament Code field at the top of the page in Tournaments. After entering the code, you will have unlocked the tournament and you're ready to play.

We use Elo Rating System to determine leveling up and down. We convert the rating numbers into a 1-100 Level Format to display to triVios players. As a base measure, Level 50 in triVios is equal to 1500 Elo Rating. It becomes increasingly difficult to level up with each level you gain.

Multipliers allow you to win Gator Bucks at a faster rate. Multipliers are earned through Versus gameplay and are based on your level. Although Multipliers can only be earned via your level in versus gameplay, Multipliers apply to both Versus and Team Battle.


The Multiplier and Level associations are as follows:


Example:

If you have a 2x Multiplier and you win a Versus game, rather than winning the normal 15 Gator Bucks, you would receive 30 Gator Bucks.

Boosters are similar to Multipliers; however, they are purchased in the Market and last for 1 hour. After 1 hour, Boosters expire and can be purchased again. Boosters apply to Single Player, Versus, and Team Battle. There are 3 Boosters available for purchase: 100%, 150%, and 200%.


Example 1 (Single Player):

If you purchase a 200% Booster and win 100 Gator Bucks in a Single Player game, you would actually receive 300 Gator Bucks.


Example 2 (Versus):

If you purchase a 100% Booster and you win a versus game, rather than winning 15 Gator Bucks, you would receive 30 Gator Bucks.

Yes, they do work together and apply to both Versus and Team Battle. The Booster is added to your level Multiplier allowing you to win even more Gator Bucks faster.


The following chart depicts how Multipliers and Boosters work together:

Example:

You are Level 60 and therefore have a Multiplier of 1.5x. You then purchase a 150% Booster. Your Multiplier plus Booster is 3x. Therefore, if you win a Versus game and win 15 Gator Bucks, you would actually receive 45 Gator Bucks.

You have a different level for each category that you play. Since your Multiplier is associated with your level, you have a separate Multiplier for each category as well. Just because you are a level 75 in Baseball, doesn't mean you are a level 75 in Football. This is done so you are fairly matched with an opponent in each category.

Yes, Gator Buck values for prizes are subject to change and may go up or down at any time.

No, we do not allow you to change your username.

We need this information to send you the awesome prizes you are winning!

Unfortunately, at this time, we cannot ship physical prizes internationally. However, prizes that can be delivered via email, such as gift cards, will be fulfilled.

If you have any issues, please email support@purplegator.net and we will get back to you as soon as possible.

We will ship prizes within two weeks(14 days), but it may take longer than this for the prize to be delivered to you. However, we do out best to fulfill prizes much quicker than this and get them to you as soon as possible.

If you have any issues, please email support@purplegator.net and we will get back to you as soon as possible.

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